Privacy Policy
Effective Date: August 28th, 2025
Big Haulers Logistics (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
Personal Information: Name, phone number, email address, company name, and other details you voluntarily provide.
Mobile Information: Mobile phone number and message preferences, if you opt in to receive text message communications.
Technical Information: IP address, browser type, operating system, and browsing activity collected automatically through cookies and analytics tools.
Transactional and Communication Data: Information about your inquiries, bookings, service requests, and messages exchanged with us.
2. How We Use Your Information
We use your information to:
Provide and improve our logistics and transportation services.
Respond to your inquiries and fulfill your requests.
Send updates, service information, or administrative notifications.
Improve our website functionality and customer experience.
Comply with legal, regulatory, or contractual obligations.
3. Text Messaging and Mobile Information
We may send you SMS or MMS messages if you opt in to receive text communications from Big Haulers Logistics.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of receiving text messages at any time by replying “STOP” to any message or contacting us at the email below.
4. How We Share Information
We may share your information only as necessary to:
Provide services through trusted vendors or partners (such as delivery management platforms or payment processors).
Comply with applicable laws, regulations, or legal requests.
Protect the safety, rights, or property of Big Haulers Logistics and its customers.
We do not sell, rent, or share personal information — including mobile data — with third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to decline cookies if you prefer.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for communications at any time.
Request information about how your data is processed.
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting external links.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Big Haulers Logistics
+1 647 720 8421
dispatch@bighaulerslogistics.com
7868 Oakwood Dr, Niagara Falls, ON L2E 6S5